Has my order been placed successfully?
You will see an "order placed successfully" screen after placing the order. Please, check your e-mails for our confirmation e-mail. Both end-screen and e-mail will provide you with your order number (SKXXXXXXXX). If you didn't receive any mail, please check your spam folder and/ or reach out to us at hej@skandinavisk.com.
How do I follow the status of my order?
You will receive your tracking information once the order left our warehouse. Afterwards you can the shipment check here.
Do I have to pay shipping costs?
Which delivery options can I choose?Tracking
My shipment didn’t arrive, what can I do?
XY
Which promotions can I use?
Can I return my products?
How do I return my products?
My products arrived broken, what can I do?
My product does not work as expected, what should I do now?
How long can my products be kept?
Can I use your products around pets?
How can I select a fragrance?
Where can I buy your products locally?
Will your old Limited Editions return?
Is SK sustainable?
Is SK vegan?
What is B Corp?
Gift warpping gift card
Samples
Are you doing corporate gifting?
Can I work for you?
Can I become a retailer?
Do you sponsor institutions or projects?
How can I work with Skandinavisk as a collaborator?
How can I collaborate with Skandinavisk as a brand?