We very much hope you will enjoy our products, but we will refund any product you are not happy with – provided it has not been used and is returned in its original condition (including packaging) within 14 days of receipt together with a note explaining the reason for the return. If we find that the product has not been returned to us in a fully resaleable condition, we reserve the right to refuse a refund on it. Please note that we do not cover return expenses.
To make a return by mail, please contact Customer Service:
firstname.lastname@example.org, Mon-Fri 9 A.M. – 4 P.M CET.
(Please note that our office is located in Copenhagen, Denmark)
We review return and refund claims on a case-by-case basis and compensate fairly.
All items not purchased from the skandinavisk.com/us website must be returned to the original point of sale.
If you should need further information regarding our return or exchange policy, please do not hesitate to contact us.